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POSITION SUMMARY

The Administrative Assistant provides support to Client Services by performing administrative tasks to meet the needs of the staff, volunteers, and donors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

-Answer the phone, monitor the voicemail box, make client appointments as needed
-Coordinate and track the schedule of events
-Responsible for remote bank deposits
-Coordinates staff meetings
-Support the development office by providing data entry, database support and routine donor thank you letters
-Maintain grant proposal and grant report schedule for team
-Assist in the supervision and coordination of volunteers who are providing office support
-Data entry of 3,000+donations and database hygiene (i.e. ensuring data entry and data management standards are met by everyone who enters information into the database)
-Provide back-up support for staff when they are on leave
-Sustain positive relationships with volunteers, clients and donors via telephone, email and in person
-Assist with case worker calls
-Order office supplies and stationery as needed; filing as needed
-Other tasks as assigned

QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)

·       High School Diploma or GED required
·       Must be fluently bilingual in English and Spanish
·       At least four years of related work experience required
·       Ability to appropriately handle confidential information
·       Knowledge of general office procedures and practices required
·       Experience working in a nonprofit with diverse client
populations and diverse volunteers a plus
·       Excellent interpersonal and communication skills and the ability to work with a diverse population
·       Excellent time management skills, able to prioritize multiple urgent projects and meet deadlines
·       Ability to maintain a high level of flexibility and follow-through
·       Ability to work collaboratively with others and the ability to succeed on an interdependent team, while being accountable for projects
·       Team performance orientation, with ability to jump in and learn as needed in a small team environment
·       Self-starter with ability to work well under pressure and thrive in an extremely fast-paced, continually changing work environment
·       Excellent computer skills and skilled in word processing, spreadsheets, database and presentation software including Microsoft Office Suite required
·       Ability to work occasional evenings and weekends required.
·       Must be responsible, dependable and display the highest level of integrity

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